Calendar View | List View by Date | List View by Course

Calendar Options

Refresh Calendar
Search Events

   
<< Back To Calendar
 

Improve Your Listening Skills
 - Register Online Now!
 

 
 
Date:  Thursday, 5/25/17 8:30 AM - 12:00 PM
 
Coordinator:  ---
 
Description: 

Employees frequently complain that no one listens to them and often they are right. Listening is a powerful employee retention tool and a powerful process improvement tool. This workshop will present practical tips on how to improve your listening skills.

 

Learning Objectives:

 

• Outline tips for improving your listening skills

• Differentiate between active and passive listening

• Demonstrate active listening skills and behaviors

• Identify obstacles for listening

• Discuss ways to minimize bias and prejudice when listening

• Identity ways to improve team morale and productivity through active listening

 

Leave with specific tips that will improve your listening skills as well as ideas on how to elicit more suggestions and ideas for improvement.