Employee problems are the most difficult to handle especially when informal feedback and coaching has not been successful. This course discusses the differences in performance and conduct issues. The focus is on how to counsel employees with conduct problems. You’ll learn approaches to turning around employee behavior and to build motivation for continuous improvement. We will also discuss what to do if all else fails. Learning Objectives: • Define performance and behavior problems • Identify conduct issues • Apply the counseling process Leave with an understanding of how to correct inappropriate conduct. |
