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Resolve Conflicts with C.L.A.S.S.
 - Register Online Now!
 

 
 
Date:  Tuesday, 4/25/17 8:30 AM - 12:00 PM
 
Coordinator:  ---
 
Description: 

Great companies allow for spirited disagreements without damaging relationships. They use conflict constructively to help them move ahead, improve processes and simplify systems. This course will show how to put issues on the table in a non-threatening manner and discuss the issues without getting personal. We discuss the concepts of win-win and how to improve the chance of achieving true collaboration.

 

Leave feeling confident in your ability to work for collaborative win-win resolutions to your conflicts.

 

Learning Objectives:

 

  • Learn to say "no" the right way
  • Keep your cool
  • Set a problem solving tone
  • Synergize for a win-win-win