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Personal Accountability
 - Register Online Now!
 

 
 
Date:  Thursday, 5/9/19 8:30 AM - 12:00 PM
 
Coordinator:  ---
 
Description: 

*Elective course for the Customer Service Certificate Program

Today’s office environment is missing something:  Personal Accountability.  Accepting responsibility and stepping up to the plate with positive energy can improve our work and personal lives.  Learn to accept responsibility through your actions and be solution-focused.  Improve your team player skills and learn how to give, receive and solicit feedback for self-improvement.  Leave with specific ideas on how to become your team’s MVP with a “can-do” attitude. 

Course Instructor

Kirk Perucca, MPA, is a senior associate with Winning Within and Associates, LLC.  He has spent his life educating businesses and nonprofit agencies about diversity and inclusion.  Perucca has provided training for nonprofit organizations, fire and police departments and major corporations across the nation.  He holds undergraduate degrees from the University of Iowa in religion and political science, and a master's degree in public administration.